IAP Knowledge Base
What do you need help with?
Book a Time to Speak to Melissa McKay (Counselling and Mental Health Facilitator and Assessor)
Assessment Support
Book a Time to Speak to Melissa McKay (Counselling and Mental Health Facilitator and Assessor)
This is where you can book a time to speak with Mel. Scroll down to access her schedule and booking page.
Last updated on 06 Nov, 2025
Mel can help you with:
Questions about course content.
Information about module assessments
Performance assessments and documentation queries
Brief role-play practice
Mel CANNOT help you with:
Course overview (go to student support for this)
Course and student portal navigation (go to student support for this)
Uploading videos and workbooks. (go to student support for this)
Cross credit information (go to student support)
Complaints (go to student support or the RTO Manager
CLICK HERE TO BOOK A TIME WITH MEL
PLEASE NOTE:
IF YOU REQUIRE MORE TIME, YOU MUST BOOK YOURSELF INTO A STUDY SUPPORT GROUP - CLICK HERE